Last updated: October 6, 2025
Effective date: October 6, 2025
Overview
ConvenientHouse ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use our website and services.
Information we collect
Information you provide directly
- Search queries: Addresses you search for convenience analysis
- Preferences: Store preferences and settings you configure
- Contact information: Email addresses if you contact us for support
Information collected automatically
- Usage data: Pages visited, features used, time spent on the site
- Technical information: Browser type, device type, IP address
- Session data: Temporary session identifiers for functionality
How we use your information
- Provide services: Process search requests and display convenience information
- Improve functionality: Enhance user experience and fix technical issues
- Recent searches: Maintain session-based search history for convenience
- Communication: Respond to support requests and inquiries
Information sharing
We do not sell, rent, or share your personal information with third parties, except:
- Service providers: Third-party services that help operate our platform (e.g., map data providers, hosting services)
- Legal requirements: When required by law, regulation, or legal process
- Business transfers: In connection with a merger, acquisition, or sale of assets
Cookies and tracking
We use minimal cookies and similar technologies to:
- Maintain your session and preferences
- Remember recent searches (session-based)
- Analyze site usage and performance
You can control cookie preferences through your browser settings.
Data security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.
Data retention
- Search history: Maintained in session storage, cleared when session ends
- Usage analytics: Aggregated data retained for service improvement
- Support communications: Retained as needed to provide assistance
Your rights
Depending on your location, you may have rights regarding your personal information, including:
- Access to information we hold about you
- Correction of inaccurate information
- Deletion of your information
- Objection to processing
To exercise these rights, contact us at privacy@convenienthouse.com.
Third-party services
Our platform integrates with third-party services for map data and location information. These services have their own privacy policies:
- Geoapify Places API
- Google Places API
We recommend reviewing their privacy policies for information on their data practices.
Children's privacy
Our services are not designed for or targeted at children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy periodically. We will notify users of significant changes by posting the new policy on this page with an updated "Last updated" date.
Contact us
If you have questions about this Privacy Policy or our data practices, contact us at:
- Email: privacy@convenienthouse.com
- General support: support@convenienthouse.com